How can we help?
Send us a message and a real person will reply, normally within one business day. We answer product, billing, privacy and data-correction questions.
hello@rasmora.comFor account security, never send your password or API keys by email.
Product & account support
Include the email address on your account, the page or tool you were using and what you expected to happen. A screenshot or the exact company domain helps us reproduce the issue.
Billing & plans
For an invoice, a plan change or a failed payment, send the account email and the last four characters of the transaction reference. Never send full card details.
Data correction or removal
If a company profile or contact is wrong, or you want a record relating to you removed, send the profile URL and the correction. We review requests and respond within a reasonable period.
Partnerships & press
For integrations, data partnerships, affiliate enquiries or media requests, tell us who you are and what you have in mind. We will route it to the right person.
Before you write
Many answers are already in the help centre, including how email verification works, what happens when a mailbox cannot be checked and how plan limits are counted.
Rasmora is a B2B data and outreach platform. For privacy requests, please use the same hello@rasmora.com address and include “privacy” in the subject.